FAQ
Q: Are your chocolates handmade?
A: Yes, all our chocolates are meticulously handmade by our skilled chocolatiers. We believe in the artistry of chocolate making and take great care in crafting each piece to perfection.
Q: What ingredients do you use?
A: We use only the finest ingredients in our chocolates. Our chocolatiers source high-quality cocoa beans, premium nuts, fresh fruits, and other ingredients from trusted suppliers. We are committed to using natural and sustainable ingredients whenever possible.
Q: Are your chocolates suitable for people with dietary restrictions?
A: We offer a range of options to cater to different dietary needs. Some of our chocolates are vegan, while others are gluten-free or dairy-free. However, please note that our chocolates are made in a facility that handles allergens, so there may be traces of allergens present.
Q: Do you offer customized chocolates or corporate gifts?
A: Absolutely! We love creating personalized chocolates and unique gifts for special occasions. Whether you need customized flavors, packaging, or branding, we can work with you to create the perfect chocolates for your event or business.
Q: How should I store your chocolates?
A: To ensure the best quality and flavor, we recommend storing our chocolates in a cool, dry place away from direct sunlight. Avoid exposing them to extreme temperatures or humidity, as it can affect the texture and taste.
Q: Do you ship your chocolates?
A: Yes, we offer free standard shipping services to all US locations only. Please check our website or contact our customer service for more information regarding shipping options and rates.
Q: What is your return policy?
A: We take great pride in the quality of our chocolates. If you are not completely satisfied with your purchase, please contact our customer service within 48 hours of receiving your order, and we will do our best to address your concerns.
If you have any further questions or need assistance, please don’t hesitate to reach out to us. We are here to make your chocolate experience delightful and memorable.